The Stables at Cross Butts

Terms and Conditions


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Stables Courtyard Room Tariff (Rooms 1-9):
Rates are quoted and charged in GBP (Pounds Sterling), inclusive of VAT (at the prevailing rate). We offer two rates here at the CrossButts Stables the saver rate and the flexible rate. To take advantage of the saver rate we require 100% of payment upon booking to secure your stay which is non-refundable/non transferable. We also offer a flexible rate that allows you to amend/cancel your booking up to 72 hours before date of stay. No deposit will be taken but card details are required and full payment will then be taken up to 2 days before your stay. We accept all major credit cards except American Express. (We do not accept cheques). The rates are based upon 2 adults sharing a double room. We do not take children under 16 in Stable Rooms. Price includes full English breakfast. All prices are subject to change without notification at manager’s discretion. 

Stables Stag Lodge:
Rates are quoted and charged in GBP (Pounds Sterling), inclusive of VAT (at the prevailing rate). Stag Lodge is available to book on the Saver rate only. We require 100% of payment upon booking to secure your stay which is non-refundable/non transferable. We accept all major credit cards except American Express. (We do not accept cheques). The rates are based upon 2 adults sharing the Lodge. We do not take children under 16. Price includes full English breakfast in the Stables restaurant. All prices are subject to change without notification at manager’s discretion. No minimum stay required, available for one night or more.

Arrival:
All rooms are available from 3pm on the day of arrival. Upon arrival you will be asked to produce valid debit/credit card details. By issuing the credit card details the booker is giving CrossButts Stables permission to take payment from the card, if an account is left unpaid, keys are lost, or damage or smoking has occurred in the rooms or premises.

Check out:
Check out is at 10.30am. Accounts must be settled in full and keys handed into reception. Lost keys are charged at £10.00 each.

Dogs:
Unfortunately the only animals allowed inside are guide dogs.

Smoking Policy:
Whilst smokers are most welcome smoking is not permitted in the premises and in the rooms. As you can appreciate guest comfort is paramount at the CrossButts Stables. In the instance of the next day’s guests being inconvenienced and extra cleaning needed leading to late check-in a charge of £50.00 will be made to the guests credit/debit card.

Damage to CrossButts Stables property:
Unfortunately accidents do happen and we would be grateful if you could inform reception if there is any damage to the room and/or any contents so that we have the opportunity to put things right before our next guests arrive. We reserve the right to charge guests the cost of rectifying damage caused by the deliberate, negligent or reckless act of the guest to CrossButts Stables property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit/debit card.

Removal of CrossButts Stables property:
We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit/debit card.


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